常见问题解答

请浏览 学术顾问 常见问题解答 网站.

First, please be patient as this transition happens. This is new territory for everyone, 和 it may take some time to find the "new normal."

Your professor will provide guidance on office hours 和 others methods of communication. You may also email them with questions.

If your matter is urgent 和 you are not getting the response that you need, try looking up 和 contacting the chair of the department that your professor works in. Link to department chairs: http://catalog.dilidally.net/undergraduate/officersoftheuniversity

教师 teaching "live" courses through Zoom or other technologies have been asked to record their lectures 和 make them available in 黑板上 to accommodate students unable to attend the "live" sessions. If you are unable to attend the live streaming course lectures, you should review the archived lectures in a timely manner.

参加辅导 & Academic 支持 资源 page for information about tutoring, 同侪学术支持, 以及数字支持. A chat box feature for academic support is also available on that webpage. Alternatively, you can contact our 学习 Center at learningcenter@dilidally.net 有问题吗?.

Familiarize yourself with Zoom, 黑板上 和 other technologies that will be used in your courses. 的 学习 Center is hosting help sessions to assist students preparing for this transition. 支持 specific to the online learning environment is also available.

Your professor will provide guidance on course materials 和 testing options. You may email them with questions.

If you have testing accommodations through the Office of 教育的可访问性, please contact oeatests@dilidally.net 直接协助. Please include all pertinent details of your question or concern.

T在这里 are no plans to extend the spring semester. On-campus final exams are typically offered in a three-hour time frame. This semester the final exams will follow the distance learning exam policy, which provides students a wider window within which they can take their exams.

We recognize that some Monarchs may face issues with WiFi 和 technology. Communicate this to your professor. Check your course syllabus for their contact information or search the directory at http://admdocs.dilidally.net/directory

Also, ODU在乎 has compiled a list of various internet provider resources below.

• FCC协议: Providers will waive late fees, provide open hot-spots 和 will not disconnect service for lack of payment.

• Connect2Compete程序.: Limited-time, first two months free of Connect2Compete service, $9.95 /月之后

• 康卡斯特应对COVID-19: Offering free WiFi for two months to K-12 和 higher education students. All Xfinity hot-spots are free to the public during this time.

• AT&T - COVID-19应对: Offering open hot-spots, unlimited data to existing customers, 和 $10/month plans to low-income families.

• Verizon应对COVID-19: Offering free international calling to most countries. Customers should call to receive temporary plan upgrades, including data options.

• 冲刺应对COVID-19: Offering unlimited data to existing customers 和 allowing all h和sets to enable hot-spots for 60 days at no extra charge.

• T-Mobile COVID-19 response: Offering unlimited data to existing customers, 和, 即将到来的, will allow all h和sets to enable hot-spots for 60 days at no extra charge.

• Charter Free Internet offer for 2 months: Offering free Spectrum broadb和 和 Wi-Fi access for 60 days to households with K-12 和/or college students who do not already have a Spectrum broadb和 subscription 和 at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

• 学校, 社区中心, 教堂, 和 libraries: Many community organizations 和 government facilities offer open WiFi, 和 it can often be accessed from the parking lot.

的 Office of 教育的可访问性 is available to help. 请访问他们的 网站 to connect to them directly.

Please email your OEA Counselor 有问题吗? or concerns. 的 OEA员工名录 can help you find the correct email address for your Counselor.

Your professor will be able to give you guidance on your course assignments. Check your course syllabus for their contact information or search the directory at http://admdocs.dilidally.net/directory

We have exp和ed our support services for you. Peer academic coaches 和 professional support staff can meet with you (virtually) to give you success strategies. 访问: http://admdocs.dilidally.net/chip/learningcenter 或电子邮件 learningcenter@dilidally.net.

ODU offers a variety of services. 辅导中心 shows you all of the services, 和 most have been moved to online 和 virtual environments. Online tutoring is available 24/7 for supported courses. 登录你的 黑板上 课程与准入导师.com in the course Tools menu. 可提供指示 在这里. If your course is not listed, submit a request through the virtual chat on the 网站 或电子邮件 arc@dilidally.net.

Other tutoring services include:

• 写作中心

• 的 数学 Science Resource Center (MSRC)

• ePortfolio Studio

• 的 Language 学习 Center

• 数学 & 统计实验室

• 学术资源中心

• 大学图书馆

写作中心 is now open for Fall classes. For online appointments, go to odu.mywconline.com.

Fall 2021 Hours - In Person

Monday: 11 am - 12 pm; 1-5 pm
星期二:下午12点到4点
星期三:上午10时至晚上7时
星期四:上午10时至下午4时
星期五:上午10时至下午2时

秋季2021小时-在线

Monday: 9 am - 12 pm; 1-7 pm
星期二:上午9点至晚上7点
星期三:上午9时至晚上7时
星期四:上午9点至晚上7点
星期五:上午九时至下午二时
Saturday: Grad Student Write-in, 11 am - 3 pm
周日:晚上12-7点

检查写作中心 网站 获取更多资源.

的 数学 Science Resource Center (MSRC) offers free in-person 和 online tutoring by appointment or drop-in. 检查 网站 获取更多资源.

Psychology 和 数学 辅导
佩里图书馆
1312共享学习

Biology 和 Computer Science 辅导
214年海洋 & 物理科学楼

化学辅导
化学建筑
Chemistry Success Center, Room 1006

物理家教
214年海洋 & Physical Sciences Building

此外，数学 & 统计实验室 is also offering virtual tutoring appointments. 检查ir 网站 for schedules 和 availabilities: http://admdocs.dilidally.net/math/lab

Academic coaching appointments are available in-person 和 online through the 学术资源中心 (ARC). Appointments can be made via the my.dilidally.net portal or by contacting the 学术资源中心 directly.

营业时间

Monday - Thursday: 10 am - 6 pm
星期五:上午10时至下午3时

联系 the ASC by emailing academicsuccesscenter@dilidally.net or by calling 757-683-5370.

Students 和 faculty can find mentoring opportunities on the 辅导中心 网站. It is a centralized hub of information about mentoring programs on campus 和 other helpful mentoring resources. 联系 the 学术资源中心 (ARc) for more information.

学业成功中心
757-683-5370
academicsuccesscenter@dilidally.net

访问 http://admdocs.dilidally.net/asis/eportfolio/student-resources.

We offer the following support online:

• 个人辅导: Make an appointment through WC Online, which you can access by selecting 安排一个约会."
   
• 视频反馈: If you don't have time for an appointment, reserve time on a tutor's schedule to review your ePortfolio 和 create a video by selecting "请求视频eP支持t"
   
• 工作室开放时间: Work on your ePortfolio with help from the ePortfolio team without an appointment every Tuesday 5:00 p.m. - 6:00 p.m. & 星期三中午12:00.m. - 1:00 p.m. 要在线加入，请使用http: / /.ly / epopenstudio
   
• 教程: 这些 简短的指南 walk users through various actions. If the tutorial you need isn't available, email eportfolio@dilidally.net. We will create 和 share a written tutorial or video tutorial with you.
   

• 聊天的支持: 的 ePortfolio Assistants are available to answer questions using the ODUeportfolio松弛. This is a free messaging platform.
   

• 电子邮件: 联络我们: eportfolio@dilidally.net

While the ePortfolio team's primary focus is helping students create 和 develop ePortfolios, they are also provided support for related digital assignments. We help students navigate a variety of digital tools (video, audio, image editing, etc.) or work with as student to troubleshoot issues in platforms (黑板上, Zoom, etc). A student can seek help using the same resources we provide for ePortfolio questions:

• 个别辅导: Make an appointment through WC Online, which you can access by selecting 安排一个约会."
   
• 视频反馈: If you don't have time for an appointment, reserve time on a tutor's schedule to review your ePortfolio 和 create a video by selecting "请求视频eP支持"
   
• 聊天的支持: 的 ePortfolio Assistants are available to answer questions using the ODUeportfolio松弛. This is a free messaging platform.
   
• 电子邮件: 联络我们: eportfolio@dilidally.net