How to Submit a Maintenance Work Order
任何 non-emergency campus 维护 request can be submitted to the ODU Facilities Management department online via Archibus. If you have any additional questions on the work order process - please call the Maintenance 支持 Center at 757-683-4600 during normal business hours.
- 去 http://odu.nmrkgcs.com/archibus/workplace
- Log in with your MIDAS ID 和 password. Two-factor authentication is required.
- Select the type of work you need to request.
- 点击 through the options until you get to the request form.
- Fill out the request form with a description of the issue 和 your location.
- 建筑 和 地板 are pre-populated; select from existing options.
- 的 位置 field is still under construction. For now, when you click on that field, you'll need to click 位置s by Name (located in the righth和 side of your screen) 和 select your 办公室 number or location within your building.
- Add photos or documents that might help illustrate your issue.
- Your name 和 UIN are prefilled.
- If your phone number isn't prefilled, enter a good contact number.
- Once information on the work order form is complete, press the 发送 button.
- You will receive an email confirming your work request submission. You will also receive an e-mail when the work order is completed. Messages will come from 维护support@dilidally.net.
- 登录 Archibus with your MIDAS ID 和 password.
- 点击 我的账户 in the top right corner, then 我的请求.
- You'll see a list of all active work orders in your name.
- 点击 看到细节 to view your open work request.
- Here, you can add comments or view all actions taken on your request.